If you find that you do have to cancel an order, please call our Customer Service team at 775.884.2033. CANCELLATIONS ARE NOT ACCEPTED THROUGH E-MAIL, FAX OR VOICE-MAIL MESSAGE.

All orders are considered final upon placement. Shipped orders are not cancellable under any circumstances. Merely requesting a cancellation DOES NOT cancel an order unless confirmed by PerformanceDepot.com. PerformanceDepot.com reserves the right to take up to 72 hours to confirm a cancellation. Cancellations are not guaranteed by PerformanceDepot.com. Orders shipping the same day a cancellation is requested are considered shipped.

All cancellations are subject to a 10% processing fee. Some specialty items and special order items are not returnable/refundable/cancellable under any circumstances. Cancellation requests on items that have shipped previous to the request are considered completed orders, and will be declined.

*Any situations out of the control of PerformanceDepot.com (weather, earthquakes, carrier loss, changing your mind, change of address, customers moving, delivery truck crashing, your significant other opening the package or finding your credit card bill, etc.), shall not subject orders to cancellation or return.